• FAMILY OWNED & OPERATED
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CUSTOMER SERVICE

Working Hours
  • Mon 8:00AM - 5:00PM
    Tue 8:00AM - 5:00PM
  • Wed 8:00AM - 5:00PM
    Thu 8:00AM - 5:00PM
  • Fri 8:00AM - 5:00PM
    Sat 8:00AM - 12:00PM
  • Sun Appointment Only

CUSTOMER SERVICE

Modern cars, light trucks, and sport-utility vehicles come with complex technology such as digital dashboards, oxygen sensors, electronic computers, unibody construction, and more. They run better, longer, and more efficiently than models of years past. However, they eventually need to be replaced.

Before taking your vehicle in for repairs or service, do your homework so you receive the best possible service.

  • Read the owner's manual to learn about the vehicle's systems and components.
  • Follow the recommended service schedules.
  • Keep a log of all repairs and service.
  • Do not ignore any warning signals your car may give you.
  • Carry a written list of the symptoms that you can give your mechanic.
  • Resist the temptation to suggest a specific course of repair. Allow our experienced technicians to diagnose and recommend a remedy.
  • It's important to note when the problem occurs. Is it constant or periodic? Does it occur when the vehicle is cold or after the engine has warmed up? Does it happen at all speeds? Only under acceleration? During braking? When shifting?

Check for the following common vehicle maintenance issues on a regular basis:
  • Unusual sounds, odors, drips, leaks, smoke, warning lights, gauge readings.
  • Changes in acceleration, engine performance, gas mileage, fluid levels.
  • Worn tires, belts, hoses.
  • Problems in handling, braking, steering, and vibrations.
  • When did the problem first start?

How to manage your service experience:
  • Ask as many questions as needed to fully understand your repair. Ask for an explanation in laymans terms if necessary.
  • Don't rush the technicians. You may be called and apprised of the problem, course of action, and cost before work begins.
  • Before you leave, be sure you understand shop policies regarding labor rates, guarantees, and acceptable methods of payment.
  • Make sure the shop has your contact information readily available, so you can be reached as soon as possible.

What People Say About Us


  • -David C.

    Needed an alternator replaced, and all the folks here really helped us out of a bind. Mechanic was transparent and honest throughout the entire process. Really made our day! Even included a free 2 year warranty on the part. We were able to get back on the road in under an hour and a half. Would definitely recommend.


  • -Steven O.

    Tim is the best mechanic in palm springs. He never lies and is a true friend.


  • -Mike W.

    If you have ever read my Yelp review you know how important Tim's services have been to me. As a single dad I counted on him to keep both my teenagers' cars running safe and sound, which he did. He is also the man I trust to work on my 04 F150 4X4 with 240k on it.


  • -Drew R.

    Tim is the man...We have 4 family cars and he is always affordable, and he stands behind his work. Timely and efficient. I will recommend this shop to all of my friends and family.


  • -A. W.

    I love this place! I was headed out of town and needed my oil changed on short notice. They let me come in last minute, and I was out in less than an hour. Normally when I get my oil changed at Good Year it takes least 2 hours. These guys are friendly, easy to talk to, and I'd recommend this shop to anyone!!


  • -Devin C.

    I went there for a couple of things to have done on my car. They gave me the best deal around and with great service. They helped us with every question we asked them. They were very nice to my wife and me. We are definitely going back.


  • -Kelly M.

    Where do I begin? I HIGHLY RECOMMEND Affordable Auto Care of Palm Springs for any and all of your automotive repair needs. My vehicle had a transmission/clutch issue, and the owners took personalized care of me from start to finish. From calling to giving me updates, to providing me with a ride to and from the shop, they gave me the greatest, most honest, straightforward customer service I have ever received from an auto repair shop EVER. If you are looking for a highly reputable auto repair shop, look no further!


  • -David C.

    Needed an alternator replaced, and all the folks here really helped us out of a bind. Mechanic was transparent and honest throughout the entire process. Really made our day! Even included a free 2 year warranty on the part. We were able to get back on the road in under an hour and a half. Would definitely recommend.

Call us for service: 760-327-2886

ASE (Automotive Service Excellence)
  • Car Care Aware